Say No to Tata Indicom Broadband

Mentioned are some of the annoying problems with Tata Indicom Broaband's Internet service.

• Auto Disconnect

If you are on an unlimited account, tata indicom automatically disconnects your service if your usage is high. To reconnect you have to log back in, this happens every night to stop the usage of people who leave their computers on to download.

This way Tata will save on a huge amount of bandwidth costs and is unethical as far as I can see it.


• No Refund for Down Time

If you have seen the complain log you would have realized that the net goes down as often as four times a week.

When you log in for even a minute in the day you will not be refunded. You will never be refunded for any day you have logged in and the Internet is then disconnected, even if it is for the whole week. Basically tata indicom will give at least down time every couple of days without a refund or increase in time.


• Frustrating Customer Service

Earlier it was difficult to get through to speak with a couple of representatives as the wait time would be anything around 10 to 15 minutes. After a lot of protests on the Internet things began to speed up.

Now you can get your call picked up in less than a minute, but you will have 70% chance of talking to the dumbest person you have ever spoken to in your life. You can read a customer service transcription, to see what I mean.